Service Desk Specialist
We are looking for an energetic, customer service focused team member to provide best in class technical support to our sales teams and external customers. If you enjoy helping people and solving problems, this job is for you! We need someone who wants to make a difference in our customer support organization and can raise the bar of customer service within the team.
The Service Desk Specialist’s mission is to provide world-class support to our sales teams and external customers. The Service Desk Specialist will be responsible for quickly responding to new service orders and help-desk tickets submitted through our MyWireless Dashboard platform. Attention to detail and problem-solving skills are crucial to their success.